Online Training
The better educated sales associates are, the
higher level of sales and customer loyalty they produce. The
addition of online based training helps motivate sales associates
to make an investment in training and offers rewarded for their
successful completion of that training through a proven platform.
Competitive Edge worked with one such client interested in instituting
this type of program. The 2005 program performed at 150% in sales
and claims over the maiden program.
Holiday Gifting
Competitive Edge worked with two of its top
5 customers on their holiday gifting programs. Prior to Competitive
Edge being involved, both customers had two or more employees
who spent a minimum of two months a year selecting and gathering
items to include in their holiday gift programs. These gifts
were distributed to a total of 5,000 employees, shareholders,
analysts, customers, and suppliers every December.
By working with the companies to understand
their objectives, corporate cultures, historical programs, and
current budgets, Competitive Edge developed customized themed
gifting programs that were completely turnkey. Items were researched,
procured, warehoused, fulfilled, gift wrapped, and shipped by
Competitive Edge. In the process, Competitive Edge showed both
companies how to save money, improve the overall perceived value
of the gifts, and free up their internal resources for other
projects more directly related to their core business.
Sales Incentive Program
One Fortune 100 manufacturer wanted to drive
fourth quarter brand sales. By developing an online incentive
program that included enrollment, reporting and redemption for
its sales associates, Competitive Edge helped the company exceed
its goal. With drop-ship fulfillment, no inventory was required.
The results? 107.6% performance to goal, 116.3% performance to
the previous year, and a project that came in 10.74% under budget.
Brand Protection
A national leader in the appliance industry
began to imprint its logo on metallic oval badges, which quickly
became a popular icon that employees in the field wanted to imprint
on promotional products. Because the badge logo did not convert
well for the imprinting process, and the company wanted to protect
its trademark, Competitive Edge was contracted to run sample
pieces using various imprinting processes. The goal was to protect
the company's trademark while finding the processes which best
represented the badge logo. Competitive Edge worked with the
company's advertising agency to create guidelines used to educate
field employees on the proper imprint methods, thereby protecting
the company's brand.
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